Shipping Policy
Processing Time: Orders are typically processed by our shipping partner, Huboo Technology, within 2-3 business days for UK orders and 7 to 10 working days for all international orders.
Shipping Rates: Shipping rates are calculated based on destination.
Shipping Methods: We offer both standard shipping and express shipping for domestic orders (UK).
UK Delivery Time: Orders are usually delivered within 2-4 business days- Delivery options are provided during checkout.
EU & US Delivery Time: Orders are usually delivered within 7 to 10 business days.
Tracking Information: Tracking information will be provided once your order has been shipped.
Shipping Restrictions: We currently only ship to addresses within the United Kingdom, Europe and the US.
Returns Policy
Return Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process: To initiate a return, please contact us within 14 days of receiving your order. Once your return is approved, you will be provided with instructions to help you return your order.
Refund: Once your return is received and inspected, we will proceed with a refund.